Works with other departments’ staff members to provide an outstanding experience for players. Understands and supports the achievement of property-wide focus goals.Delivers fast, friendly and accurate service and meets the needs of players each and every time. Develops player relations by listening and responding to player requests, inquiries, and disputes in a positive manner Maintains knowledge of current promotions, events, and other pertinent information regarding the property.Always be NICE to fellow staff and players find every opportunity to offer a friendly smile, wave and greeting.Demonstrates outstanding service qualities for both staff and players. Works main cage, parlor 32, redemption, jackpot, fill bank and staff cage windows in an efficient and timely manner. Controls cash, cash equivalents and gaming instruments by receiving and disbursing funds and balancing all internal banks.
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